THE 4 KEY STEPS

Have it your way, see what's next and curate your collection.

How can I book an appointment?

All of our trunk show appointment services are complimentary. You can book an appointment with any of our stylists in store or virtually.

You can book a private styling appointment in any of the following locations:

• London

• Toronto

• Virtually

TAKE THEIR WORD FOR IT

"The customer experience at Hangar9 is defined by excellent service that goes beyond the norm for retail. Many times when I have had a special occasion, they have gone through hoops to ensure my needs were met, including delivering my new outfit which needed alterations to my door in time for an event! I also appreciate their ongoing innovation. They often hold customer events at their store, bringing designers from around the world so we can meet and provide feedback on their designs. They are constantly in search of new designers, including young Canadian talent."

Carol Stephenson

Have questions? We've got answers

You can use our booking portal to select the event, location, stylist and time of your choice.

We offer various Trunk Shows in both stores each season. In order to stay up to date on which designers we have events with, make sure to sign up to our mailing list so you don't miss any of your favourites. To complete your trunk show order, pay half up front and the rest on pick up next season.

Ship dates vary by designer and item, please be sure to review the shipping timeline offered for each item. Preorders and trunk show orders are subject to delivery timelines outside our standard order timelines.

We want you to love the merchandise selected for trunk show; if you change your mind on an item, we are happy to offer a store credit on your trunk show deposit, and you are not responsible for the remaining balance of the order. Store credits never expire and can be used at any location. 

Any items returned after pick-up from trunk show are subject to our in-store return policy. We are happy to offer a store credit on unworn, unwashed, unaltered merchandise with tags within 10 days of the pick-up. Store credits never expire and can be used at any location. Trunk Show orders are not eligible for a refund.

Hangar9’s service offerings range from:

Personal Shopping

Closet Edits

Travel Packing

Seasonal Trunk Shows

We suggest the full Hangar9 experience, book an appointment with us or learn more.