If you are not entirely satisfied with your purchase, Hangar9 happily accepts exchanges on regular price unworn merchandise with all original tags attached within 10 days of purchase. A credit note will be issued to you, kept on file and will never expire. All sale items are final sale and may not be returned. All intimate apparel, cosmetics, skincare and health products are also final sale. Hangar9 does not accept returns or exchanges after 14 days from receipt of purchase.
Our privacy commitment
what customer information is collected?
In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. For each visitor to our web page, our web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible). We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are. There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs, register your warranty with one of our products, or participate in contests, or promotions, etc.) at which we ask you to provide certain information about yourself such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide this information we request, you may be unable to purchase products, or access certain services, warranty service, offers and content on our website.correct, the information.
using customer information
Your personally identifiable information is not shared with other organizations for commercial purposes. We use the personally identifiable information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing tends and statistics, informing you of our new products, services and offers, and providing you with information from and about Hangar9. To serve you better, we may combine information you give us online, in our spas or through our catalogs. We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, product fulfillment, warranty service, promotional services, etc. We call them our Service Providers, which may be located in the United States or other countries. We provide our Service Providers with the information needed for them to perform these services. We also ask our service providers to confirm that their privacy practices are consistent with ours. In the course of processing your information, it may be necessary to disclose or transfer your personal information to one or more of our Affiliates or to others. By providing your personal information to Hangar9 you authorize Hangar9, and its Affiliates: to collect, process and use your personal information for lawful, Hangar9 business-related purposes; to store your personal information at and transmit it to various locations throughout the world, either directly or through our third party vendors, within the United States, your country of residence, if other than the United States, or elsewhere.
If you prefer not to receive information from us, or wish to correct your information, please let us know by: Email: firstname.lastname@example.org
We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our website. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check our web site periodically.